Overview:
Walmart’s CEO, Doug McMillon, announced that the company is using generative AI to update 850 million product catalog entries 100 times faster than humans.
Key Points:
- Financial Call Highlights: During Walmart’s Q2 earnings call, McMillon shared that AI is also improving customer search and seller support.
- Customer Benefits: Customers can now use AI-powered search and a new shopping assistant on Walmart’s app and website. It even helps answer questions like “Which TV is best for watching sports?”
- Seller Experience: Walmart is testing a new AI-driven experience for U.S. marketplace sellers, though details are still under wraps.
Global AI Plans: McMillon stated that Walmart will continue to experiment with AI across all parts of its business worldwide.
Why It Matters:
Walmart is using AI to boost productivity and explore new tech in all areas of its operations. This raises questions about the future of jobs and the potential of AI.
